Joellen is the Training and EAP Account Manager for Recovery Resources and AssistNow. She has worked in the social services field for over 20 years. She earned her Bachelor of Science in Psychology from Baldwin-Wallace University and her Master of Science in Community Counseling from the University of Akron. She is currently licensed as a supervising professional clinical counselor and has worked in residential, outpatient, and private practice settings during the course of her career. She has specialized in working with traumatized individuals and conducting educational trainings throughout the Northeast Ohio area.
Karen is a licensed social worker and has been employed at Recovery Resources for three years where she does individual counseling addressing trauma, mental health, and addictions. Karen also facilitated two groups focusing on assisting clients in sustaining their recovery from alcohol and other drugs. She received her undergraduate degree in Social Work from Ohio State University and received her Master’s degree in Crisis and Trauma from Tel Aviv University in Israel. She is passionate about creating a safe space and empowering personal growth. In her free time, she loves kayaking, sailing, hiking, and backpacking.
Holland is an EAP Counselor for Assist NOW and has been working as an Agency Clinician at Recovery Resources since 2016. She received her undergraduate degree in Psychology from John Carroll University and her Master’s degree in Clinical Mental Health Counseling from Kent State University. Holland primarily works with clients involved in the criminal justice system providing individual counseling and assessment services. She also enjoys working as an advocate for wellness for the employees, families, and employers who utilize our EAP services. In addition to providing EAP counseling, Holland operates our 24/7 Assist NOW crisis phone for critical incidents that employees may experience. During her free time, she enjoys antique-hunting, watching live music, traveling, and being in nature.
Nabil is the Gambling Services Coordinator at Recovery Resources in Cleveland, Ohio. He holds both a Bachelors and Masters of Science in Health Promotion and Education from the University of Cincinnati. With his Ohio Certified Prevention Specialist Assistant certification he has 3 years AOD Prevention experience and now coordinates the gambling prevention and treatment programs.
